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2000•325 pages•Published•ENG•User Reviews

loyalty.com

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About This Book

"loyalty.com outlines what the new technology means for marketers in every field and provides specific, easy-to-implement techniques to create and implement cost-effective and results-driven CRM (Customer Relationship Management) strategies. Filled with hands-on explanations of sophisticated customer analysis and relationship-building techniques that exploit up-to-the-minute technological advances, it shows you how to give customers what they want to buy as opposed to what you want to sell them - and win customer share as opposed to market share."--BOOK JACKET.

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CommerceManagementInternet marketingKlantgerichtheidRelations avec la clientèleE-commerceConsumer SatisfactionInternetKundenmanagementMethodsMarketing sur InternetConsommateurs

The Swinging Light

Book Details

First Published

2000

Pages

325 pages

Rating

0.0 / 5

Ratings

0

Editions

4

Publisher

McGraw-Hill

Language

ENG

Status

Published

The People Behind The Book

Authors

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