


Creating quality
About This Book
"Creating Quality: Process Design for Results presents practical approaches based on scientific evidence, rather than anecdotal encounters, in order to provide readers with the motivation and means to understand and act with regard to process definition/redefinition, process control, and process improvement."--BOOK JACKET. "Descriptive cases and examples are used to reinforce technical points. Critical text is highlighted in bold to accelerate learning."--Jacket.
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Book Details
First Published
1995
Pages
783 pages
Rating
5.0 / 5
Ratings
1
Editions
2
Publisher
WCB/McGraw-Hill
Language
ENG
Status
Published
The People Behind The Book
Authors
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